Chrysalis holds almost three decades of experience leading strategic efforts for high-stakes, high-complexity initiatives in the public and private sectors.
Chrysalis coordinated what Delta called "one of the largest terminal moves in the history of commercial aviation." Delta Air Lines relocated its operations from Terminals 5 and 6 to Terminals 2 and 3 at Los Angeles International Airport, the world's sixth-busiest passenger airport in 2022. The terminal swap included a significant coordination effort with 50 different entities, including 28 airlines and more than two dozen service providers. Delta Air Lines, with assistance from the Chrysalis team, completed the move as part of a $2 billion project that will provide a better experience for Delta passengers at its west-coast hub airport. Chrysalis worked closely with the airlines and tenants, along with the construction team, architects, engineers, and information technology team at the airport. Chrysalis served as the primary liaison between these groups during the course of the modernization effort. Under Chrysalis leadership, three overnight moves — alongside dozens of supporting, enabling moves — were completed with no canceled or delayed flights, no operational disruptions, and without injury.
As part of the Gateway 2030 Program at Aruba’s Queen Beatrix International Airport, Chrysalis Global Aviation served as the Operational Readiness, Activation, and Transition (ORAT) management partner for Aruba Airport Authority N.V. This transformative project included the activation of a new U.S. Departures Check-In Hall featuring an advanced Individual Carrier System-enabled (ICS) Baggage Handling System. The new facility streamlines the travel process for U.S.-bound passengers by eliminating the need to reclaim checked luggage during U.S. Customs Preclearance and removing the requirement for secondary screening checkpoints. This operational improvement significantly enhanced both passenger convenience and airport efficiency. Chrysalis guided the project from readiness planning through opening day, overseeing equipment commissioning, operational planning, stakeholder engagement, staff training, and move management. The culmination of these efforts came in April 2025 with the official launch of operations in the new U.S. Check-In Terminal, achieved through close coordination with airport stakeholders to ensure a smooth transition. The result is a world-class facility that optimizes operations for the airport authority while elevating the passenger experience, reinforcing Aruba’s position as “One Happy Island” for travelers worldwide.
Chrysalis Global Aviation was selected by the National Safe Skies Alliance to conduct critical research focused on developing comprehensive guidance for airport security operational readiness during facility construction, renovation, and activation phases. This groundbreaking analysis represents a significant contribution to the aviation security industry, building upon more than two decades of Chrysalis’s experience as the nation’s leading ORAT services provider. The research effort concentrated on creating practical, scalable guidance that addresses the unique security challenges airports face when transitioning from existing facilities to new or renovated infrastructure. The work focused extensively on ensuring that security systems, protocols, and personnel were fully prepared and operational from day one, recognizing that any gaps during facility transitions can create vulnerabilities that compromise airport safety and regulatory compliance. The project involved comprehensive analysis of existing industry literature, TSA regulations, and best practices from airports ranging from small regional facilities to major international hubs. Chrysalis conducted extensive stakeholder interviews with airport operators, security personnel, and industry experts to ensure the guidance would be effective and applicable across the full spectrum of airport categories and operational environments. This research leveraged Chrysalis’s distinctive expertise gained from successfully delivering billions of dollars in airport facility openings, including complex, high-stakes projects. The team’s deep understanding of operational readiness challenges uniquely positioned Chrysalis to develop guidance that addresses real-world implementation scenarios rather than theoretical frameworks. The final research report and guidance documents were delivered to the National Safe Skies Alliance and the broader airport security community through the Program for Applied Research in Airport Security initiative. This deliverable provides airport operators with practical tools and methodologies to ensure seamless security transitions during facility projects, helping to maintain the highest standards of aviation security while minimizing operational disruptions during critical infrastructure improvements.
