Chrysalis coordinated what Delta called "one of the largest terminal moves in the history of commercial aviation." Delta Air Lines relocated its operations from Terminals 5 and 6 to Terminals 2 and 3 at Los Angeles International Airport, the world's sixth-busiest passenger airport in 2022. The terminal swap included a significant coordination effort with 50 different entities, including 28 airlines and more than two dozen service providers. Delta Air Lines, with assistance from the Chrysalis team, completed the move as part of a $2 billion project that will provide a better experience for Delta passengers at its west-coast hub airport. Chrysalis worked closely with the airlines and tenants, along with the construction team, architects, engineers, and information technology team at the airport. Chrysalis served as the primary liaison between these groups during the course of the modernization effort. Under Chrysalis leadership, three overnight moves — alongside dozens of supporting, enabling moves — were completed with no canceled or delayed flights, no operational disruptions, and without injury.
Los Angeles International Airport (LAX) Los Angeles, CA
2017
$2.8 Billion
A closer look at this transformative engagement
See how this project was covered in the media
"Delta contracted Chrysalis...to manage the final stages of the move. Chrysalis Director Ann Thorvik summarizes the firm’s responsibility as “all things transition.” That included everything from packing and moving boxes to scheduling coordination and ensuring construction and IT efforts aligned so tenants could promptly operate in their new spaces."
"Delta, you see, is moving house, leaving Terminals 5 and 6 for 2 and 3. Given Delta's massive footprint here, 20 other airlines must relocate, too. "This is the largest relocation of its kind in US aviation history,” says Ranjan Goswami, Delta’s VP of sales for the western US. Fully 40 percent of the flights into and out of LAX are changing homes."
Hear what our clients have to say about their experience
Just a quick note to say congratulations on a job well done! I hope all around could see, just as I did, that Chrysalis’ leadership was critical in this successful endeavor. More importantly you were professional and pleasant no matter what the challenge. Kudos to Chrysalis and everybody on the team.
Marie O'Kelly Green
Manager for LAX Guest Services
After sketching out different relocation plans, we settled on the most aggressive one. Move seven airlines a night on three nights over five days. The Chrysalis team made it happen.
Rob Walker
Managing Director (Former)
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