Salt Lake City International Airport (SLC) — Airport Redevelopment Program

Salt Lake City International Airport (SLC) engaged Chrysalis to support its $3.6 billion Airport Redevelopment Program, one of the most ambitious airport construction initiatives in the United States. Designed for long-term growth and improved passenger experience, the program was defined by extraordinary phasing and logistical complexity, requiring precise coordination to maintain airport operations during ongoing construction. The redevelopment included a new central receiving and distribution facility, expanded surface and covered parking structures, two linear concourses, two passenger tunnels, an elevated roadway, and a consolidated rental automobile facility measuring more than 500,000 square feet. The new CONRAC not only centralized rental car operations but also reduced roadway congestion and generated significant economic benefits for the Salt Lake City metropolitan area. Leveraging its specialized operational readiness strategy, Chrysalis ensured the successful openings of the new terminal and South Concourse in September 2020, followed by the North Concourse in October 2020. The team chaired operational readiness working groups, executed comprehensive trials and simulations, and collaborated closely with airport stakeholders to identify, mitigate, and resolve potential operational challenges before opening day. Chrysalis also served as project manager for the Airport Redevelopment Program, providing critical oversight of schedules, stakeholder engagement, and readiness milestones. This role included managing cross-functional coordination between airlines, concessionaires, federal agencies, and airport departments to ensure a unified approach to activation. The project was recognized in a 2019 Airport Improvement feature for its innovative design testing process, which incorporated stakeholder feedback, mock-ups, and full-scale trials to refine operational procedures before public use. The new facilities have since transformed SLC into a more efficient, passenger-friendly hub, positioning it to meet the needs of the region for decades to come.