The 18-month-long, FAA-funded analysis will study emerging technologies in Baggage Handling Systems (BHS).
INDIANAPOLIS, Ind. — Chrysalis Global has been selected to serve as the prime research contractor for ACRP 07-28: Planning and Implementing Emerging Airport Baggage Handling System Technologies, a new study under the Airport Cooperative Research Program (ACRP), managed by the Transportation Research Board (TRB) at the National Academies of Sciences, Engineering, and Medicine.
The research, funded by the Federal Aviation Administration (FAA), will develop practical, operations-focused guidance to help owners plan, implement, and transition emerging baggage handling system (BHS) technologies into live passenger operations. As airports across the world adopt increasingly sophisticated systems, the study will address the growing need for structured readiness, integration planning, and risk mitigation.
“Emerging baggage technologies promise significant benefits, but they also introduce new operational risks if not implemented thoughtfully,” said Suzanne Phelps (Managing Partner, Chrysalis Global Aviation). “This research will provide airports with actionable guidance grounded in real-world experience—bridging the gap between system design, construction, and sustainable operations.”
Andrew Young (Director of Aviation Services, Chrysalis Global) will serve as the report's Principal Investigator. He's previously served as a Principal Investigator on PARAS 0061, a security-focused report written by Chrysalis. Young has also served on multiple research review panels.
Chrysalis will partner with Prolégo, a leading program management firm worldwide, and DLAC Principal Dennis "Dee" Lorenzo, who brings airline experience from Southwest Airlines.
"This report will be developed at a turning point in the aviation industry," Phelps said. "Airports are incorporating more complex technologies into their baggage handling systems. The increasing use of artificial intelligence and machine learning will play crucial roles in future BHS implementations."
The Chrysalis team brings a wealth of BHS implementation knowledge at airports across the Americas. In 2025, Chrysalis worked with Prolégo at Queen Beatrix Aruba International Airport to implement and activate an advanced Individual Carrier System-enabled (ICS) BHS. That facility streamlined the process for passengers bound for the United States by eliminating the need to reclaim checked luggage during the U.S customs process.
ACRP 07-28 is expected to publish in 2028.
Chrysalis Global provides solutions across multiple industries, including aviation, sports/entertainment, technology/manufacturing, healthcare, transportation, and nonprofit/government. Learn more here.
For more information about Chrysalis Global Aviation’s work, visit chrysalisglobal.com/industries/aviation.
The National Academies selected Chrysalis Global Aviation as its research contractor for ACRP 07-28. ACRP is sponsored by the Federal Aviation Administration. ACRP is administered by the Transportation Research Board (TRB), part of the National Academies of Sciences, Engineering, and Medicine. Any opinions and conclusions expressed or implied in resulting research products are those of the individuals and organizations who performed the research and are not necessarily those of TRB; the National Academies of Sciences, Engineering, and Medicine; or ACRP sponsors.
