"...communications/direction/timeliness and goals were clearly defined to each entity involved and I believe that's what made it such a success."
Louisville International Airport serves over 3 million passengers per year and is ranked as the 7th busiest cargo airport in the world.
Louisville International Airport was utilizing outdated financial and property management technology which no longer met the needs of the organization. In order to prepare for future growth and to analyze data for management purposes, a new Enterprise Resource Planning (ERP) system would need to be implemented. In order to select the right system for the airport, implement the selected solutions, manage multiple vendors, developers, and end users, the airport desired to have a single point of contact for management of the overall effort.
Chrysalis was engaged to provide Program Management services for the effort. The effort involved assessing the current state of the systems, identifying the business requirements, developing the Request for Proposal, working closely with multiple software providers and implementers, assisting with the selection of an ERP system, negotiationg the contracts, and performing Program Management services for the implementation. Chrysalis leveraged rigorous project planning and frequent communication to make sure all project participants were informed and aware of their individual tasks and the project status. Chrysalis managed vendor tasks and ensured that all facets of the effort were working in concert. Extensive involvement of end users during business process design and system testing activities ensured an effective transition to the new system.